Information about the company: We are financial and real estate consultants. We help people safely pursue their personal goals and make big life-changing decisions. We are one of the independent financial counselling leaders on the market.
We are currently looking to expand our team by a colleague who would help us attend to our clients’ phone and E-mail requests, assist us in determining the clients’ degree of satisfaction with the services we provide. If you have great communication skills, are experienced in over the phone communication, if empathy and positive attitude do not sound unfamiliar to you, then we have an interesting job opportunity for you:
What can we offer you?
- Full-time employment
- Fixed salary: following trial period, salary of CZK 23,000.00 plus other benefits totalling up to CZK 30,000.00;
- Immediate start possible.
What else can we offer you?
- Office located right at the Nové Butovice subway station
- Meal vouchers valued at CZK 105 immediately upon start
- Sick days
- Vacation, pension and life insurance contributions
- Multisport card
- Fruit and beverages available at the workplace
What can you expect from working with us?
- Working in a friendly, small team that will make you feel right at home;
- Stable company background.
How we imagine you to be like?
- You enjoy communicating with others, helping them, looking for solutions and finishing things up.
- You have team spirit and do not lack accountability.
What is your job description going to be like?
- Handling the company clients’ phone and E-mail requests and associated administrative tasks.
- Determining the level of our clients’ satisfaction over the phone (scripted, makes up approx. 70% of the working hours).
- No over the phone sales.
How can you tell we are looking precisely for you?
- You have at least a high school diploma (GCE);
- You are familiar with work on PC (Excel, Outlook);
- You have great communication skills, your manners are agreeable, you display pro-client approach;
- Experience in over the phone customer service is a plus, as are independence, reliability, thoroughness, ability and willingness to learn new things;
- Drop us a line about yourself. We are looking forward to meeting you.